Thailand is a bustling and hospitable location for expats, but it’s vital to be prepared for emergencies. Whether you’re new to the country or have lived here for years, having access to dependable emergency contacts may make all the difference in essential circumstances. 

At VERSO International School, we appreciate the value of providing families with practical solutions that assist to assure their safety and peace of mind. Here’s a detailed directory of critical emergency contacts for expats living in Thailand.

Emergency Services Hotline (General)

The universal emergency number in Thailand is 191. This connects you to police, fire, and ambulance services. English-speaking operators are usually available, especially in urban areas like Bangkok. Keep this number saved in your phone for immediate assistance during any crisis.

Tourist Police

The Tourist Police are trained to assist foreigners and are known for their helpfulness in situations where language barriers might complicate things. You can reach them at 1155, and they’re available 24/7. Whether you’ve lost your passport or need help with a local issue, they can provide guidance.  

Medical Emergencies

For medical assistance, contact 1669 for an ambulance. Hospitals in Thailand, especially private ones, are well-equipped and have English-speaking staff. Some reputable hospitals in Bangkok include:

• Bumrungrad International Hospital: +66 2 066 8888  
• Samitivej Sukhumvit Hospital: +66 2 022 2222 
• Princ Hospital Bangna: 02-080-5999
• Samitivej Srinakarin Hospital:02-0222222
• Bangkok Hospital: +66 2 310 3000
• BBH Hospital: +66 87 494 1889

It’s also a good idea to locate the nearest hospital to your home and school and keep their contact details handy.

Source: Thailand Government website

Fire Department

The fire emergency hotline is 199. While fire safety standards in Thailand can vary, response times in major cities are generally prompt. If you’re living in a high-rise, familiarize yourself with the building’s fire safety protocols and evacuation routes.  

Electricity and Water Issues

For power outages or electrical emergencies, contact the Metropolitan Electricity Authority (MEA) at 1130. For water supply issues, you can reach the Metropolitan Waterworks Authority at 1125.  

Embassy Assistance

In the event of legal issues, lost travel documents, or needing consular support, your embassy is a critical point of contact. Here are a few key embassies in Bangkok:

• United States Embassy: +66 2 205 4000  
• British Embassy: +66 2 305 8333  
• Australian Embassy: +66 2 344 6300  
• Canadian Embassy: +66 2 636 0540  

Most embassies offer a 24-hour emergency hotline, so check with yours for the correct number.  Visit the Ministry of Foreign Affairs, Bangkok link for an updated list.

Roadside Assistance

Driving in Thailand can be challenging for newcomers, and roadside emergencies do happen. The Automobile Association of Thailand (AAT) offers assistance at +66 2 354 5858. Additionally, insurance companies often provide their own support services, so check your policy for details.  

Poison Control Center

In situations of accidental consumption or poisoning, the Thailand Poison Control Center can give professional guidance at 1367. This number links you with professionals who can assist you on future actions.   

Mental Health Support 

It’s crucial to treat emotional well-being, particularly if you’re transitioning to a new setting. The Samaritans of Thailand provide a confidential listening service at +66 2 113 6789.

VERSO International School Support

For families connected to VERSO International School, we prioritize safety and preparedness. Should there be any school-related emergencies or concerns, our administration team is here to assist and can be contacted at studentsuccess@verso.ac.th . 

You can contact us at +66 2 080 6200 during school hours, or refer to our emergency communication channels above for urgent updates.

Preparation is Key

While we all aim to avoid crises, having a clear strategy and access to the correct people offers a feeling of assurance. Keep a printed list of these numbers in an accessible area at home and save them to your phone. At VERSO, we’re devoted to assisting our community in every way imaginable, ensuring that families prosper both in and out of the classroom.